There is a better way!  Learn to use Mediation to reconcile and renew relationships at work, in families, between neighbors, in business and real estate contracts, and in community and faith groups.

Basic Mediation Training (40 Hours)

• Historic Context of Conflict Resolution
• Dynamics and Elements of Mediation
• Mediator Skill Development
• Code of Ethics for Mediators
• Practice Mediator's Role

The Basic Mediation Training is a 40-Hour course that complies with the standards set by the Texas Mediation Trainers Roundtable and Chapter 154 of the Texas Civil Practices & Remedies Code.  This is an introductory course for those interested in becoming volunteer and professional mediators.  The skills developed are also transferable to any profession that deals with people.  This course will benefit you, whether you are interested in becoming a mediator or improving your skills as a manager, human resource director, teacher, police officer, nurse, counselor, minister, clergy, or parent. 

The course includes:  historical context of conflict and mediation, dynamics and elements of conflict resolution and mediation, code of ethics and conduct for mediators, skill development, ground rules for mediation, cultural awareness and establishing trust, and practice conflict resolution and mediation through role play.  Four hours of this course will include an outside assignment.  The cost of materials is included in the course fees.

The Practicum for Basic Mediation Training is a 34-Hour course provided at the Dispute Mediation Service (DMS) in Dallas, Texas.  The Practicum gives the trainee a minimum of six mediations, which include a combination of observations, co-mediations, and solo mediations and includes 10 hours of in-service training.  After each mediation, the trainee will debrief with a staff member or experienced mediator.   The cost for the Practicum is included in the Basic Mediation fee.  Scheduling for your Practicum will be arranged at the conclusion of the Basic Mediation Training.

Approval for MCLE credits will be requested.  LPC, LMFT, and LMSW, credits are available.   TCLOSE credit for law enforcement will be submitted upon request. 

Classes are held at the Center for Community Cooperation, 2900 Live Oak Street, Dallas, Texas 75204   Phone:  214-824-0027

Class size is limited.   Please, register at least 30 days before the start date of each class. 

Late registrations are accepted on a space available basis. Dispute Mediation Service and Professional Services & Education jointly sponsor Conflict Resolution and Mediation courses.